HagaSmartech product warranty is one of the issues that customers need to pay attention and attention before deciding to buy the company's products. Currently the status of companies producing advertising is untrue, giving a dishonest, unclear warranty, causing ambiguity for customers when learning and buying HagaSmartech products, but only to When the customer asks for a product warranty, the Client realizes that the Company is intentionally avoiding consumers' responsibilities and rights.
The products of HagaSmartech that customers buy at HagaSmartech are all genuine products enjoying home warranty according to the company's after-sales policy.
I. Warranty commitment for all HagaSmartech brand products
- All products of HagaSmartech brand HagaSmartech, If guaranteed full warranty conditions, HagaSmartech will repair and warranty completely free. For irreparable damage, HagaSmartech will exchange customers with a new product with equivalent features and specifications, without having to pay any repair costs.
- HagaSmartech's maximum liability for any damaged product, will not exceed the price of that product at the time of purchase.
- Customers must keep the warranty card to enjoy the full warranty of the company: Send defective products that require HagaSmartech to change the warranty. HagaSmartech not responsible for loss of warranty card will not be resolved.
Forms of product warranty management
- All HagaSmartech products of HagaSmartech brand are under warranty management according to the serial number written on the warranty card.
- The serial number on the warranty card is the serial number representing all HagaSmartech products.
- Customers can request product support and instructions on the website: https://hagasmartech.com
2. Warranty conditions
- Customers are entitled to the warranty if the product meets the following conditions:
- Products are still in the warranty period of HagaSmartech.
- Only apply to products that are intact, do not apply to products damaged by external agents
- The product loses its resilience during the warranty period.
- The "Warranty Card held by the customer" is still intact, the information written on it must be clear, without traces of erasing or correction.
- The serial number on the warranty card must match the product serial number of the company.
- In case of loss of warranty card, customers must contact product warranty center: 0906.606.466 for instructions on reissuance of warranty card.
- Refuse warranty if violating one of the following cases:
- Due to misuse of instructions or improper installation.
- Invalid warranty card: no product information, torn, erased, modified information ...
- The product is physically damaged (such as cracked, broken, missing, chipped, burnt, exploded, wet, bent, etc.)
- The product is used for wrong purposes not according to the company's instructions.
- The product has been changed to an incorrect structure with the original product of the company.
3. Warranty period
- The warranty period is stated on the warranty card of HagaSmartech.
- The warranty period is calculated from the date the product is sold to the customer
