Overview of HAGA Smartech
1. Formation Process
HAGA Smartech was established in 2010 in Thảo Điền, District 2, Ho Chi Minh City, by CEO Lê Thị Mỹ Hạnh. Initially a small store specializing in phones and computers, HAGA has grown significantly. In 2018, the company was renamed HAGA Smartech, a name chosen for its simplicity and memorability, both domestically and internationally, and inspired by the CEO's daughter’s name, "Hà Giang." With extensive experience, strong English skills, and a forward-looking vision, HAGA has built customer trust through quality products and services, laying a solid foundation for sustainable development.
2. Vision
HAGA Smartech strives to become a leading provider of repair services and technology devices in Vietnam, constantly innovating to deliver superior experiences.
3. Mission
Committed to providing peace of mind and satisfaction through high-quality products and services while building sustainable value for the community.
4. Core Values
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Quality: Delivering the highest standard of products and services.
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Dedication: Always prioritizing customer satisfaction.
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Integrity: Transparent in all processes.
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Sustainability: Building a better community and workplace.
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Learning: Continuously innovating to keep up with technology trends.
5. Slogan
"Smart Service, Always!"
Corporate Culture
1. General Culture:
HAGA Smartech is a shared home where values, knowledge, and passion come together.
2. Work and Behavior Culture:
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Harmony and Connection: Respectful and supportive teamwork.
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Knowledge Sharing: Encouraging growth and learning among team members.
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Equality: Providing equal opportunities for everyone, including employees with disabilities.
3. Green Lifestyle:
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Promoting healthy living and environmental protection.
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Giving back to society through charitable activities.
4. Ideal Workplace:
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A dynamic, professional environment that fosters creativity and innovation.
5. Long-term Development:
Continuously improving culture to align with technological advancements and societal needs.
Products and Services
HAGA Smartech offers:
1. Trading and exchanging devices:
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Phones, computers, iPads from major brands like Apple, Samsung.
2. Repair and consulting:
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Hardware and software repair services handled by experienced professionals.
3. Customer support:
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From free delivery services to secure data management, ensuring exceptional customer care.
Target Customers
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Individuals: Seeking genuine products and reliable after-sales services.
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Businesses: Requiring maintenance of technology systems.
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International customers: Including overseas Vietnamese, expatriates, and tourists.
5S Standards
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Smile: Creating positivity in every interaction.
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Service: Prioritizing quality and professionalism.
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Speed: Ensuring efficient and timely operations.
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Sincerity: Honest and transparent communication.
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Sustainability: Focusing on environmental friendliness and long-term development.
HAGA Smartech – Your trusted partner for exceptional technology experiences!